Connect with FSSNF
Proud to be a leader in the Foster Care Redesign effort. Contact us!
phone: 904.421.5800
fax: 904.421.5802
emergency: 904.421.5828
after hours: 904.265.6804

Family Support Services of North Florida (FSSNF) is the lead agency for foster care, adoption and family preservation in Duval and Nassau counties. Through community-based care, FSS provides services and programs to help prevent child abuse and neglect, to promote a healthy family environment and to care for our community's children in foster care.

The non-profit organization was established in 2001 to provide child protective services in Duval County, and was expanded to also serve Nassau County in 2007.


FSSNF Mission

The mission of Family Support Services of North Florida, Inc. is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.


FSSNF is governed by a Board of Directors specifically selected to represent the Jacksonville, Fernandina and Amelia Island communities in developing and overseeing the child protection system of care.

Services for abused and neglected children and their families are performed by a network of local community-based non-profit agencies: Children's Home Society, Daniel, Jewish Family & Community Services,  and Neighbor To Family, which are also governed by community boards of directors.

Our vision is that children grow up connected to their own families, supported by families and protected by the community; that children have the opportunity to achieve in school and to learn to be productive citizens; that citizens of Duval and Nassau counties, organizations and agencies recognize that child protection is a community responsibility and represents the best interests of all county residents.

Family Support Services, in collaboration with the Florida Department of Children and Families, is proud to be a leader in the Foster Care Redesign (Redesign) effort. Since December 2006, we have successfully reduced the number of children in out-of-home care by an average of 50 percent. To learn more about Redesign, download ‘Foster Care Redesign – The Journey Begins' and ‘Foster Care Redesign – Phase 2'.


FSSNF is proud to be accredited by the Council of Accreditation, an international, independent, nonprofit, child- and family-service and behavioral healthcare accrediting organization.

Accreditation is one of the means by which FSSNF strives to champion quality of services.

The Council on Accreditation (COA) partners with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards. COA envisions excellence in the delivery of human services globally, resulting in the well-being of individuals, families, and communities.

Case Management Organizations

4203 Southpoint Blvd., Jacksonville, FL 32216

Jewish Family & Community Services
6261 Dupont Station Ct., Jacksonville, FL 32217

National Youth Advocate Program
921 N. Davis St., Bldg. B - Suite 350, Jacksonville, FL 32209

Family Support Services - Nassau County
96016 Lofton Square Court, Yulee, FL 32097

1300 Riverplace Blvd., Suite 700
Jacksonville, FL 32207
Phone #: 904.421.5800
TDD: 1-800-955-8771
Fax #: 904.421.5802
For After Hours Emergency please call: 904.807.7126


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