Important Coronavirus Information

The safety and well-being of those we serve are our top priority during these unsettling times. 

FSS Foster Parents and Relative/Non-Relative Caregivers who are directly impacted by COVID-19, please email for immediate assistance, 24/7. 
This email is reserved for coronavirus-related needs ONLY.  

Please see the list of additional resources available to families.

Internet Resources

  • For students who may need internet access, Comcast is offering short-term free internet access for families that qualify. To see if you qualify, please click here.
  • Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity internet subscribers. Once at a hotspot, consumers should select the "xfinitywifi" network name in the list of available hotspots, and then launch a browser.
  • AT&T is offering families 2 months of free service and $10 per month for eligible families. Find out more at or call 866-861-6075.

For a full list of resources, including: Childcare, Food, Mental Health, Utilities, Senior Citizens, Struggling Small Businesses, Unemployment and additional resources please click here

Health Resources

For the latest updates regarding health resources related to COVID-19, please click the links below.

Centers for Disease Control and Prevention

CBC-IH COVID-19 Resources and Information

General Prevention

Self-Screening Tool

Social Distancing Measures

Free or low cost COVID Testing Locations

SNAP Assistance

For additional information on SNAP benefits please click the link below:

Florida Department of Children & Families

County Specific Information

For updates regarding COVID-19 preparedness in your area, please click the links below.


Jacksonville Emergency Preparedness  

Nassau County

Resources for Families and Providers

The Partnership for Child Health is committed to the health and well-being of children, youth and their families. They share our community's concern about COVID-19 by providing information about monitoring COVID-19 in children, managing COVID-19 at home, family financial assistance and much more.

For help and information about childcare, food, utilities, Internet, mental health, senior citizens, struggling small business owners, unemployment and more, visit Kids Hope Alliance

United Way of NE Florida's First Coast Relief Fund – local residents call *211 for referral to local organizations for cash assistance

The JFCS Max Block Food Pantry is open Tuesdays and Thursdays, 1 p.m. –  3 p.m. No appointment needed. Located at 6261 Dupont Station Court E., Jacksonville, FL 32217.  Learn more

Florida Senate COVID-19 Constituent Resource

Updated April 15, 2020

Click here to view

Federal Lifeline Assistance, Assurance Wireless

In addition to the above information, we are sharing the following resource that may help youth and families as it relates to cell phones and cellular service.  Assurance Wireless is a Federal Lifeline Assistance program operated by Virgin Mobile. Lifeline is a government assistance program.  The Assurance Wireless offer provides eligible low-income individuals free monthly data, unlimited texting, and free monthly minutes and a free phone. Enrollment is available to individuals who qualify based on federal or state specific eligibility criteria—for example, based on receipt of certain public assistance programs like Medicaid or Supplemental Nutrition Assistance Program (SNAP).  Link to the program: